📋 Usage Policy

Usage Policy

By using Elawaady platform, you agree to use the services in a legal and organized manner.

Last updated: 26/06/2026 | Applies to all platform users

The platform is a mediator, organizer, and provider of digital services. Some services depend on external parties or platforms, so execution times or terms may vary by service.

📋 Rules of Use

  1. The platform must be used only to request permitted digital services.
  2. It is forbidden to use the platform for any fraudulent or misleading activity.
  3. It is forbidden to send sensitive data in chat such as passwords, OTP codes, credit card details, or sensitive documents, except when necessary and through a secure official channel.
  4. Order details must be verified before submitting.
  5. No order is executed until data and payment are confirmed according to the service policy.
  6. Execution time varies by service type, platform, and availability.
  7. Prices and offers may change according to market, supplier, and platform conditions.
  8. Administration has the right to reject any violating or unclear order.
  9. Any transaction outside official channels is not the platform's responsibility.
  10. It is forbidden to use the platform's name or logo without authorization.

💰 Refund Policy

  • Refund eligibility is determined by service type and order status.
  • If execution is impossible before starting, the appropriate solution is explained to the client.
  • After execution begins or the service is delivered, a refund may not be available except according to service terms.
  • In case of execution error, the order is reviewed and the appropriate decision is made.

🔒 Data Protection

  • We do not ask for passwords or OTP codes through chat.
  • If a service requires private data, communication is done through a secure official channel only.
  • Customer data is not shared with external parties without consent.

Alert: Any transaction outside official channels or without official confirmation is not the platform's responsibility.

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