📋 Usage Policy
Usage Policy
By using Elawaady platform, you agree to use the services in a legal and organized manner.
Last updated: 26/06/2026
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Applies to all platform users
The platform is a mediator, organizer, and provider of digital services. Some services depend on external parties or platforms, so execution times or terms may vary by service.
📋 Rules of Use
- The platform must be used only to request permitted digital services.
- It is forbidden to use the platform for any fraudulent or misleading activity.
- It is forbidden to send sensitive data in chat such as passwords, OTP codes, credit card details, or sensitive documents, except when necessary and through a secure official channel.
- Order details must be verified before submitting.
- No order is executed until data and payment are confirmed according to the service policy.
- Execution time varies by service type, platform, and availability.
- Prices and offers may change according to market, supplier, and platform conditions.
- Administration has the right to reject any violating or unclear order.
- Any transaction outside official channels is not the platform's responsibility.
- It is forbidden to use the platform's name or logo without authorization.
💰 Refund Policy
- Refund eligibility is determined by service type and order status.
- If execution is impossible before starting, the appropriate solution is explained to the client.
- After execution begins or the service is delivered, a refund may not be available except according to service terms.
- In case of execution error, the order is reviewed and the appropriate decision is made.
🔒 Data Protection
- We do not ask for passwords or OTP codes through chat.
- If a service requires private data, communication is done through a secure official channel only.
- Customer data is not shared with external parties without consent.
Alert: Any transaction outside official channels or without official confirmation is not the platform's responsibility.