📦 Supplier Terms
Supplier Terms & Rules
The supplier is the person or entity that provides the service or digital product to the merchant or the platform from the operational backend.
Last updated: 26/06/2026
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Applicable to all registered suppliers
✅ Supplier Rights
- Know order details before execution.
- Receive payment according to the agreement after completing execution.
- Clarify execution time and availability before accepting the order.
- Reject the order if details are incomplete or inappropriate.
📌 Supplier Obligations
- Execute the service with appropriate quality and according to requested data.
- Commit to the agreed duration.
- Do not communicate directly with the customer unless authorized.
- Maintain the confidentiality of orders and customer data.
- Clarify any risks or special terms before starting execution.
- Do not change the price or terms after accepting the order except with administration approval.
- Inform administration of any delay or problem immediately.
🚫 Supplier Violations
- Not committing to duration.
- Execution not matching requested specifications.
- Requesting additional amounts after agreement without clear reason.
- Attempting to deal directly with the customer outside the platform.
- Leaking customer or service data.
Action on Violation: Administration has the right to suspend the supplier, reduce their priority, or cancel cooperation according to violation size.